Effective Date: 02/02/2025
At Max Dental & Maxillofacial Speciality Centre (“we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://maxdentalcare.in/] and/or schedule appointments, make purchases or payments via our online system. By accessing or using our website and services, you accept the practices described in this policy.
We may collect the following types of information:
Personal identification information: name, date of birth, gender, email address, phone number, postal address, payment information (via our payment partner) when you make a booking or purchase.
Medical/dental information: details of your treatment, dental history, images (e.g., intra-oral photographs or scans) if provided in connection with your service.
Technical & usage information: your IP address, browser type, device, pages visited, browsing times, referral source, cookies and similar tracking technologies.
Appointment & transaction data: date/time of appointment, type of service, fee paid, refund/cancellation details.
We may use your information for the following purposes:
To provide, operate, maintain and improve our dental services, website and online booking system.
To schedule and manage your appointments, send reminders, updates and notifications.
To process payments, refunds or cancellations.
To communicate with you — for customer service, enquiries, marketing (if you opt-in), feedback and surveys.
To comply with legal, regulatory, audit or record-keeping obligations.
For internal analytics, research, quality improvement, and to customise your experience.
We may use cookies, web beacons, and similar technologies to collect usage data. Cookies help us recognise your device, personalise content, remember your preferences, track and analyse performance. You may disable or block cookies via your browser settings; however, this could affect your ability to use certain features of our website.
We may share your information as follows:
With our service providers and partners (e.g., payment gateway, appointment booking software, IT/hosting providers) who perform services on our behalf.
With regulatory authorities, courts or government agencies when required by law or to protect our rights.
With your consent or at your request.
We will not sell or lease your personal information to third parties for their direct marketing purposes without your explicit consent.
We adopt commercially reasonable technical and organisational measures to protect your information from unauthorised access, use, alteration or destruction. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory, tax or accounting requirements. When data is no longer required, we will securely delete or anonymise it.
Subject to applicable laws, you may have the right to:
Access, update or correct your personal information.
Request erasure of your personal information (where no longer needed).
Object to or restrict processing of your data.
Request a copy of your data in a portable format.
Withdraw your consent at any time (for processing based on consent).
To exercise these rights, please contact us at the contact details below.
If we transfer your personal information outside India (for instance our web-hosting / cloud servers), we will ensure appropriate safeguards are in place in accordance with applicable law.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their policies.
Our services are not directed at children under 18. If you believe we have collected personal information of a child under 18, please contact us and we will delete that information.
We may update this policy from time to time. We will post the revised version with the “Effective Date” at the top of this page. We encourage you to review the policy whenever you access our website.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:
Max Dental & Maxillofacial Speciality Centre
Ramakrishnan Municipal Mall, Thrippunithura, Ernakulam, Kerala, India
Email: balajishenoi@gmail.com
Phone: +91 8921047773
Welcome to Max Dental, where we specialize in enhancing smile and oral health through a range of expert services.
Max Dental and Maxillofacial Speciality Centre
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